KnowledgeCenter

As we enter the 4th quarter of 2009 KnowledgeCenter is going from strength to strength, in fact 2009 is proving to be a real milestone year for the company.

Following the MBO in July 2006 the corporate target was to be the premier supplier of Document Management and Business Process products in the London Insurance Market within three years. With more than 20 clients and over 5,000 seats deployed we believe we are very close to achieving that objective.

There have been a number of key achievements already this year that are augmenting and underpinning our growth;

On the Client front ;

• We have won seven (7) new clients this year with five signing contracts in the third quarter.
• We have signed our first International clients with companies in the US, Canada and Dubai
• Existing Clients have continued to grow their Client base, AJG increased their Regional Broker base from 50 to 300 and most importantly QBE announced their commitment to Kcenter by increasing their user base from 700 to 1,000. It is their intention that this base continues to grow over the next 18 months as Kcenter is rolled out across the group in the UK and Europe.

We have enhanced the product line by releasing extended functionality in existing products and continuing to develop and introduce new products;

• Kcenter has seen a steady release of extended functionality within both the DMS and Workflow elements of the product
• In May a major enhancements release of KC 1 View - our Microsoft Outlook Integration module - was made. This was extremely well received by our clients
• KC Process Manager has been developed and is presently undergoing release testing - it is scheduled for release in the 4th quarter of this year

Strategically as a Company we have successfully moved from primarily a products based organization to a solutions and products company with the introduction of new Insurance focussed business solutions;

• Following on from the release of KC Binder Manager and our ECF facility in 2008 our portfolio has been extended this year with the introduction of KC Coverholder - KC Coverholder is a portal based solution that allows Managing General Agents (MGAs) to place business by delegating their binding authority to a network of designated sub-coverholders. This product is continually being enhanced with the introduction of a Ratings Engine scheduled for the 4th quarter 2009.

Finally partnerships continue to be key to the growth plans of the company. The two most significant partnership signed so far this year are with Xceed - a consultancy who have traditionally focused on the Banking and Telecoms sectors but have moved successfully into insurance during 2009; and BenchStrength a US / Bermuda based organization with a long and successful track record in Insurance who will be KnowledgeCenters support partner in North America and Australasia.